Moneyback reimburses taxes paid by tourists on purchases while traveling in Mexico.

Problem: Moneyback urgently needed an agile way to reduce operational times and costs, as well as increase customer retention.
Solution: Konfront created an omnichannel platform to digitally capture and organize customer data to streamline the refund process.
Impact: After one year of implementation, the digital channel went from being non-existent to representing 15% of the business, in addition to obtaining a return on investment of 170%.

Closter offers a marketplace for second-hand products in excellent quality and condition. Through this platform, users can buy and sell clothes.

Problem: Even though they had a digital channel, their platform had limited processes that were prompting their customers to abandon Closter.
Solution: Konfront generated a webscrapping-based algorithm to find the catalog price of all products online (from Adidas to Hermes, LV, and Zara) by generating a database and automating the price suggestion.
Impact: Initial clothing processing costs were cut by 45% because the number of users registering clothes that abandoned the process was reduced, as well as cutting the time workers spent checking products.

NoName is a platform dedicated to promoting art in Mexico through anonymous fairs.

Problem: They sought to maximize and increase their sales throughout the year since 100% of their income was generated in face-to-face fairs in Mexico City.
Solution: Konfront prototyped and built a scalable, functional, and differentiated e-commerce with more than 70 postcards based on pieces of art promoted by NoName.
Impact: NoName was able to expand its sales throughout the year. This digital channel now represented 39% of their total sales.